Support

Everything about transactions

You can find more information about your transactions in this section: reporting, tickets, a suspicious transaction…. We can even offer a solution when there is no network available.

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Would you like to have your Worldline invoices debited by direct debit?

• Open and fill in this direct debit form.
• Print it.
• Sign it.
• Scan it and send it to the email address
  customer-belgium@worldline.com. If you do not have a scanner, you can also send us the form by fax at +32 2 727 91 30

Caution!

As long as you receive a transfer form, we ask that you use it to pay your bills. Once your direct debit is active, the message "This amount will be automatically debited from your bank account" will appear, next to the "Total" heading on your invoices.

Contact us

We'de love to hear how we can help you. This overview will guide you to find the right service.

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