Support

 

Important information: Care Center closed due to COVID-19 risks

Dear customer,

Worldline is also committed to put all her efforts in place to beat the COVID-19 Virus currently circulating in our society. Therefore we have to announce the closing of our Care Center, the place where you could meet up with one of our colleagues, until further notice. 

If you still would like to speak to one of our colleagues of the Care Center, this is still possible on their direct line 02 727 91 17.

Tech support icon

Technical support

We are happy to give you more information about the configuration of your terminal, the planned interruptions interruptions and some et quelques first-aid-terminal-tips.

FIND OUT MORE

cards icon

Everything about transactions

You can find more information about your transactions in this section: reporting, tickets, a suspicious transaction…. We can even offer a solution when there is no network available.

FIND OUT MORE

invoice

Your invoice and other related questions

We have tailor made offers and therefor also specific invoices that comes with those offers. To give you a better understanding of these invoices, please look at the 3 examples.

FIND OUT MORE

Data icon

Information about your data

Would you like to adjust your personal data? In this section, you can already find the frequently asked changes.

FIND OUT MORE

Download icon

Downloads

New installation-videos, new manuels,… We hope this information will help you find what you are looking for. 

FIND OUT MORE

Phone icon

Contact us

We'de love to hear how we can help you. This overview will guide you to find the right service.

FIND OUT MORE

two women shopping

Terminal icon

Nos offres

Nous vous offrons une expérience d'achat fluide grâce à nos solutions de paiement innovantes de bout-en-bout

DÉCOUVRIR

cable icon

Accessoires

Besoin de rouleaux de papier, d’une housse de transport ou d’un câble de connexion pour votre terminal de paiement ?

DÉCOUVRIR