Support

Important information: Care Center closed due to COVID-19 risks

Dear customer,

Worldline is also committed to put all her efforts in place to beat the COVID-19 Virus currently circulating in our society. Therefore we have to announce the closing of our Care Center, the place where you could meet up with one of our colleagues, until further notice. 

Should you have any materials you would like to drop off at the reception, our Care Center agent will go through the procedure together with you so that you can be helped as quickly as possible whilst protecting everybody’s health.

If you still would like to speak to one of our colleagues of the Care Center, this is still possible on their direct line 02 727 91 17.

Technical support

We are happy to give you more information about the configuration of your terminal, the planned interruptions interruptions and some et quelques first-aid-terminal-tips.

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Everything about transactions

You can find more information about your transactions in this section: reporting, tickets, a suspicious transaction…. We can even offer a solution when there is no network available.

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Your invoice and other related questions

We have tailor made offers and therefor also specific invoices that comes with those offers. To give you a better understanding of these invoices, please look at the 3 examples.

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Information about your data

Would you like to adjust your personal data? In this section, you can already find the frequently asked changes.

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Downloads

New installation-videos, new manuels,… We hope this information will help you find what your are looking for. If this is not the case, please let us know.

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Contact us

We'de love to hear how we can help you. This overview will guide you to find the right service.

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